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Terms of Service

Last updated: June 2026

Notice. This document should be reviewed by qualified legal counsel before relying on it. It is provided as a template and may not address every requirement of your jurisdiction.

1. Acceptance

By creating an account on Chuhching or by using the Service in any way, you agree to be bound by these Terms of Service (the "Terms"), our Privacy Policy, and our Acceptable Use Policy. If you do not agree, do not use the Service.

2. Account responsibilities

  • You must provide accurate and complete information when creating your account.
  • You are responsible for keeping your password secure. Chuhching cannot and will not be liable for any loss arising from unauthorised use of your account.
  • You must be at least 13 years old to use the Service. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
  • One person or legal entity per account. Automated account creation is prohibited.

3. Description of the Service

Chuhching is a business platform for humans and AI agents. The Service includes, but is not limited to: CRM and pipeline management, email and SMS outreach, scheduling and booking calendars, community hosting (paid, free, and trial communities), podcast-guest outreach (the "PitchIQ" module), media database and coverage tracking, social media management, unified inbox, AI-assisted content generation and personalisation, call tracking, reputation management, Business Vault (encrypted document and credential storage), workflow automation, wiki and knowledge base, forms and surveys, affiliate and referral programs, and an MCP API for AI agents.

We may add, modify, or discontinue features at any time. We will give reasonable notice of material changes that affect your existing workflows.

4. Plans, billing, and cancellation

  • Free tier. Chuhching offers a free tier with limited features. No credit card is required to start.
  • Paid plans. Paid subscriptions are billed through Stripe on a monthly or annual basis. All fees are stated in US dollars and are non-refundable except as required by law.
  • Auto-renewal. Subscriptions renew automatically at the end of each billing cycle unless you cancel before the renewal date.
  • Cancellation. You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. There are no refunds for partial months or unused time.
  • Price changes. We may change pricing with at least 30 days' notice. Continued use after the new pricing takes effect constitutes acceptance.

5. Acceptable use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. Violation of the AUP may result in suspension or termination of your account.

6. Intellectual property

Chuhching LLC owns all rights, title, and interest in the Service, including the software, design, logos, and documentation. These Terms do not grant you any right to use the Chuhching name, trademarks, or branding without our prior written consent.

You retain all rights to the content you create, upload, or transmit through the Service ("Your Content"). By using the Service, you grant Chuhching a limited, non-exclusive, royalty-free licence to host, display, transmit, and process Your Content solely to operate and improve the Service for you.

7. User content

You are solely responsible for the content you create, upload, send, or make available through the Service. This includes outreach messages, community posts, CRM data, wiki pages, vault documents, form responses, and any other material. You represent that you have all necessary rights to use and distribute that content and that it does not violate any law or third-party right.

8. AI-generated content

The Service includes AI-powered features that generate drafts, suggestions, and personalised content. These outputs are suggestions, not guarantees of accuracy, quality, or appropriateness. You are responsible for reviewing, editing, and approving all AI-generated content before sending or publishing it. Chuhching does not guarantee that AI-generated content is free from errors, bias, or intellectual property issues.

9. Third-party integrations

The Service integrates with third-party services including Stripe (billing), Twilio (SMS and voice), Google (calendar sync), Ayrshare (social media publishing), and others. Your use of those services is governed by their own terms and privacy policies. Chuhching is not responsible for the availability, accuracy, or actions of any third-party service.

10. Communities

Workspace owners may create communities on the platform (free, paid, or trial). Community owners set their own terms, pricing, and rules for their communities. Chuhching is the infrastructure provider and is not responsible for community content, moderation decisions, or disputes between community owners and their members.

11. API and MCP access

If you access the Service programmatically through our API or MCP (Model Context Protocol) endpoints, the following additional terms apply:

  • You must authenticate with valid credentials and respect published rate limits.
  • You may not use the API to build a competing product or to resell access to the Service without our written permission.
  • We may revoke API access at any time for abuse, excessive load, or violation of these Terms.
  • API responses may be cached for performance, but you must not serve stale data as current to end users.

Actions taken on your behalf by AI agents you deploy through the Service are additionally governed by our AI Agent Actions terms, which are incorporated into these Terms by reference.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CHUHCHING DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHUHCHING LLC'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES YOU PAID TO CHUHCHING IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT SHALL CHUHCHING BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL.

14. Indemnification

You agree to indemnify, defend, and hold harmless Chuhching LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service, (b) Your Content, (c) your violation of these Terms or any applicable law, or (d) your violation of any third-party right.

15. Governing law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict-of-law principles.

16. Dispute resolution

Binding arbitration. Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall take place in Norfolk, Virginia, or at a location mutually agreed by the parties. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class-action waiver. You and Chuhching agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action against Chuhching.

30-day opt-out. You may opt out of this arbitration agreement by sending written notice to legal@chuhching.com within 30 days of first accepting these Terms. The notice must include your name, account email, and a clear statement that you wish to opt out of arbitration.

Small-claims carve-out. Either party may bring an individual action in small-claims court if the claim qualifies.

Injunctive relief. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights.

17. Modification of Terms

We may update these Terms from time to time. We will provide at least 30 days' notice of material changes by email or by posting a notice in the Service. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance.

18. Termination

Either party may terminate the Agreement at any time. You may close your account from your account settings. We may suspend or terminate your account immediately if you violate these Terms, the Acceptable Use Policy, or any applicable law. Upon termination, your right to use the Service ceases. Sections that by their nature should survive termination (including Sections 6, 12, 13, 14, 15, and 16) shall survive.

19. General provisions

  • Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
  • Entire agreement. These Terms, together with the Privacy Policy, AUP, and any order form or DPA you have signed, constitute the entire agreement between you and Chuhching regarding the Service.
  • Assignment. You may not assign or transfer these Terms without our prior written consent. Chuhching may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.
  • Waiver. The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that provision.
  • Force majeure. Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or internet outages.

20. Contact

Questions about these Terms? Email legal@chuhching.com.